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Frequently Asked Questions

Everything you need to know about our circular fashion initiative and durable gear.

What exactly is Carhartt Reworked?

Carhartt Reworked is our resale program dedicated to extending the life of durable gear. We trade in, repair, and resell pre-owned Carhartt products to keep them out of landfills and in the field.

How do you determine the condition of Reworked items?

Every piece undergoes a rigorous inspection. We categorize items into three grades: 'Excellent' (like new), 'Very Good' (minor wear), and 'Great' (visible character/repairs), ensuring you know exactly what to expect.

What is your return policy for resale products?

We offer a 30-day return window for all Reworked purchases. Items must be returned in the same condition they were received, including any original tags attached during the resale process.

How long does shipping take for Reworked orders?

Orders are typically processed within 2-3 business days. Standard shipping usually takes 5-7 business days depending on your location within the United States.

Can I trade in my old Carhartt gear for store credit?

Yes! You can bring your pre-owned Carhartt clothing to participating retail stores. If it meets our condition standards, you will receive a digital gift card for use at Carhartt.com or Carhartt Reworked.

Are Reworked items covered by the Carhartt Grounded Warranty?

While Reworked items are inspected for quality and durability, they are sold as-is and are not covered by the standard lifetime warranty applicable to new products.